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Welcome to the Amicus Intranet

This is our central knowledge hub for everyone working with or supported by Amicus. It is designed to help partners collaborate, share verified information, standardize workflows, and ensure patients receive consistent, high-quality guidance—across organizations and across care journeys.

What is Amicus

Amicus is a secure health and support coordination platform that connects patients, community organizations, clinics, hospitals, doctors, and donors—enabling trusted information access, structured care journeys, coordinated referrals, and partner collaboration. This is our shared intranet: the central place to learn, onboard, standardize workflows, and showcase partners across the Amicus ecosystem.

Amicus is a secure, partner-friendly digital health and support platform that connects patients, clinics, doctors, hospitals, community organizations, and donors through a shared ecosystem focused on better access, continuity of care, and timely support.

Purpose of this portal

This portal serves as our intranet and partner knowledge base. It exists to:

• Provide a single source of truth for Amicus programs, workflows, and partner resources
• Help partners onboard faster (tools, how-to guides, policies, and training materials)
• Support patients with clear, accurate, and localized information
• Enable secure collaboration between multiple stakeholders while keeping access controlled
• Showcase partner organizations through dedicated profile pages (directory + impact pages)

Who this portal is for

Amicus is built to serve multiple stakeholders, and this portal is organized to support each group:

• Patients & Caregivers: education, care pathways, program guides, FAQs, and self-service support
• Clinics & Hospitals: referral workflows, clinical documentation guides, integration references, and care coordination resources
• Doctors & Health Practitioners: triage pathways, clinical decision support resources, patient follow-up workflows
• CBOs / FBOs / NGOs: enrollment guides, case management workflows, safeguarding resources, community programs
• Donors & Supporters: transparency references, program summaries, how support flows, impact reporting structure
• Partner Administrators & Staff: operational runbooks, onboarding steps, user management, support procedures

What Amicus enables (high-level)

Amicus supports modern, collaborative healthcare and community support through:

1) Secure, accessible communication

Amicus makes support reachable where people already are—while keeping communication structured and auditable for partners.

2) AI-assisted self-service support and knowledge access

Partners can maintain their own trusted documents and information resources, and users can receive helpful answers through guided experiences (with clear boundaries and safety rules).

3) Health journeys, screening, and follow-up

Amicus supports structured care journeys (for example: maternal health monitoring, symptom journaling, follow-up check-ins) so partners can identify risk early and respond faster.

4) Referrals and coordinated care across levels

Amicus is designed to support referrals and continuity of care across community programs, clinics, and hospitals—so a patient’s pathway is easier to manage and less fragmented.

5) Partner collaboration and support ecosystems

Amicus strengthens coordination between organizations: shared program resources, structured handoffs, escalation pathways, and partner-to-partner collaboration—without mixing data inappropriately.

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