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Last modified by Amicus Wellness FLAGs Admin on 2025/12/17 17:35
From version 2.2
edited by Amicus Wellness FLAGs Admin
on 2025/12/17 05:26
Change comment: There is no comment for this version
To version 3.1
edited by Amicus Wellness FLAGs Admin
on 2025/12/17 05:32
Change comment: There is no comment for this version

Summary

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8 8  
9 9  **Amicus** is a secure, partner-friendly digital health and support platform that connects **patients**, **clinics**, **doctors**, **hospitals**, **community organizations**, and **donors** through a shared ecosystem focused on **better access**, **continuity of care**, and **timely support**.
10 10  
11 +== Purpose of this portal ==
11 11  
13 +This portal serves as our **intranet** and **partner knowledge base**. It exists to:
14 +
15 +* Provide a **single source of truth** for Amicus programs, workflows, and partner resources
16 +* Help partners **onboard faster** (tools, how-to guides, policies, and training materials)
17 +* Support patients with **clear, accurate, and localized information**
18 +* Enable secure collaboration between multiple stakeholders while keeping access controlled
19 +* Showcase partner organizations through dedicated profile pages (directory + impact pages)
20 +
21 +== Who this portal is for ==
22 +
23 +Amicus is built to serve multiple stakeholders, and this portal is organized to support each group:
24 +
25 +* **Patients & Caregivers:** education, care pathways, program guides, FAQs, and self-service support
26 +* **Clinics & Hospitals:** referral workflows, clinical documentation guides, integration references, and care coordination resources
27 +* **Doctors & Health Practitioners:** triage pathways, clinical decision support resources, patient follow-up workflows
28 +* **CBOs / FBOs / NGOs:** enrollment guides, case management workflows, safeguarding resources, community programs
29 +* **Donors & Supporters:** transparency references, program summaries, how support flows, impact reporting structure
30 +* **Partner Administrators & Staff:** operational runbooks, onboarding steps, user management, support procedures
31 +
32 +== What Amicus enables (high-level) ==
33 +
34 +Amicus supports modern, collaborative healthcare and community support through:
35 +
36 +=== 1) Secure, accessible communication ===
37 +
38 +Amicus makes support reachable where people already are—while keeping communication structured and auditable for partners.
39 +
40 +=== 2) AI-assisted self-service support and knowledge access ===
41 +
42 +Partners can maintain their own trusted documents and information resources, and users can receive helpful answers through guided experiences (with clear boundaries and safety rules).
43 +
44 +=== 3) Health journeys, screening, and follow-up ===
45 +
46 +Amicus supports structured care journeys (for example: maternal health monitoring, symptom journaling, follow-up check-ins) so partners can identify risk early and respond faster.
47 +
48 +=== 4) Referrals and coordinated care across levels ===
49 +
50 +Amicus is designed to support referrals and continuity of care across community programs, clinics, and hospitals—so a patient’s pathway is easier to manage and less fragmented.
51 +
52 +=== 5) Partner collaboration and support ecosystems ===
53 +
54 +Amicus strengthens coordination between organizations: shared program resources, structured handoffs, escalation pathways, and partner-to-partner collaboration—without mixing data inappropriately.
55 +
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