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9	9	**Amicus** is a secure, partner-friendly digital health and support platform that connects **patients**, **clinics**, **doctors**, **hospitals**, **community organizations**, and **donors** through a shared ecosystem focused on **better access**, **continuity of care**, and **timely support**.
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11		-== Purpose of this portal ==
12	12
13		-This portal serves as our **intranet** and **partner knowledge base**. It exists to:
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15		-* Provide a **single source of truth** for Amicus programs, workflows, and partner resources
16		-* Help partners **onboard faster** (tools, how-to guides, policies, and training materials)
17		-* Support patients with **clear, accurate, and localized information**
18		-* Enable secure collaboration between multiple stakeholders while keeping access controlled
19		-* Showcase partner organizations through dedicated profile pages (directory + impact pages)
20		-
21		-== Who this portal is for ==
22		-
23		-Amicus is built to serve multiple stakeholders, and this portal is organized to support each group:
24		-
25		-* **Patients & Caregivers:** education, care pathways, program guides, FAQs, and self-service support
26		-* **Clinics & Hospitals:** referral workflows, clinical documentation guides, integration references, and care coordination resources
27		-* **Doctors & Health Practitioners:** triage pathways, clinical decision support resources, patient follow-up workflows
28		-* **CBOs / FBOs / NGOs:** enrollment guides, case management workflows, safeguarding resources, community programs
29		-* **Donors & Supporters:** transparency references, program summaries, how support flows, impact reporting structure
30		-* **Partner Administrators & Staff:** operational runbooks, onboarding steps, user management, support procedures
31		-
32		-== What Amicus enables (high-level) ==
33		-
34		-Amicus supports modern, collaborative healthcare and community support through:
35		-
36		-=== 1) Secure, accessible communication ===
37		-
38		-Amicus makes support reachable where people already are—while keeping communication structured and auditable for partners.
39		-
40		-=== 2) AI-assisted self-service support and knowledge access ===
41		-
42		-Partners can maintain their own trusted documents and information resources, and users can receive helpful answers through guided experiences (with clear boundaries and safety rules).
43		-
44		-=== 3) Health journeys, screening, and follow-up ===
45		-
46		-Amicus supports structured care journeys (for example: maternal health monitoring, symptom journaling, follow-up check-ins) so partners can identify risk early and respond faster.
47		-
48		-=== 4) Referrals and coordinated care across levels ===
49		-
50		-Amicus is designed to support referrals and continuity of care across community programs, clinics, and hospitals—so a patient’s pathway is easier to manage and less fragmented.
51		-
52		-=== 5) Partner collaboration and support ecosystems ===
53		-
54		-Amicus strengthens coordination between organizations: shared program resources, structured handoffs, escalation pathways, and partner-to-partner collaboration—without mixing data inappropriately.
55		-
56		-== Privacy, trust, and responsible use ==
57		-
58		-Amicus is built around **privacy, consent, and controlled access**.
59		-
60		-* Information is shared based on **permissions and purpose**, not convenience.
61		-* Partner access is managed through **roles**, **auditability**, and **data minimization** principles.
62		-* Where clinical data exchange is needed, Amicus supports **standards-aligned interoperability approaches** (e.g., structured exchange models) to make collaboration safer and clearer.
63		-* This Wiki contains both public-facing partner materials **and** restricted operational content—access depends on your role.
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67	67	To make the most out of your wiki, log-in and:
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69	69	Use the {{displayIcon name="pencil"/}} button above to //edit// this page and start customizing your wiki to your needs.