Wiki source code of Automate your Google Calendar
Last modified by Amicus Wellness FLAGs Admin on 2025/12/17 12:34
Show last authors
| author | version | line-number | content |
|---|---|---|---|
| 1 | This feature is for **doctors, clinics, and hospitals** that want to offer **fast, WhatsApp-based appointment booking** connected to the doctor’s/ clinic's or hospital's **Google Calendar**, with **upfront payment** to reduce missed appointments. | ||
| 2 | |||
| 3 | == (a) The problem being addressed == | ||
| 4 | |||
| 5 | Appointment booking is often slow and frustrating: | ||
| 6 | |||
| 7 | * Patients call or message many times before getting a slot | ||
| 8 | * Staff spend time checking calendars manually | ||
| 9 | * Patients forget appointments or change plans | ||
| 10 | * Clinics lose revenue due to **no-shows** | ||
| 11 | * Urgent cases don’t get triaged early, because the booking process is not smooth | ||
| 12 | |||
| 13 | == (b) How Amicus solves it == | ||
| 14 | |||
| 15 | Amicus turns appointment booking into a simple WhatsApp conversation: | ||
| 16 | |||
| 17 | === Step 1: Check availability instantly === | ||
| 18 | |||
| 19 | * The patient chats with the clinic’s WhatsApp chatbot | ||
| 20 | * The chatbot checks the doctor’s Google Calendar in real time | ||
| 21 | * Available time slots are offered immediately | ||
| 22 | |||
| 23 | === Step 2: Confirm only after payment === | ||
| 24 | |||
| 25 | * ((( | ||
| 26 | Once the patient picks a slot, they are prompted to pay using: | ||
| 27 | |||
| 28 | * **M-PESA** | ||
| 29 | * **Pesapal** | ||
| 30 | * **PayPal** | ||
| 31 | ))) | ||
| 32 | * Only **paid** bookings are confirmed and reserved in the calendar | ||
| 33 | |||
| 34 | === What happens next (important benefits) === | ||
| 35 | |||
| 36 | * The patient receives confirmation and reminders | ||
| 37 | * The clinic gets a clean schedule with fewer last-minute surprises | ||
| 38 | * If your clinic wants, the bot can collect a few basic pre-visit details (reason for visit / symptoms) to help triage and prepare better | ||
| 39 | |||
| 40 | == (c) Value proposition (cost, convenience, collaboration, Ubuntu) == | ||
| 41 | |||
| 42 | === Cost & business value === | ||
| 43 | |||
| 44 | * Clinics reduce lost time and income from missed appointments | ||
| 45 | * Upfront payment can lead to a major reduction in no-shows (because a paid slot is taken seriously) | ||
| 46 | * Staff workload reduces because availability checks are automated | ||
| 47 | |||
| 48 | === Convenience === | ||
| 49 | |||
| 50 | * Patients book in minutes on WhatsApp | ||
| 51 | * No back-and-forth calls, no long waiting, no confusion | ||
| 52 | |||
| 53 | === Collaboration === | ||
| 54 | |||
| 55 | * The doctor’s real calendar stays the “single source of truth” | ||
| 56 | * Admin staff can focus on patient care instead of repetitive scheduling work | ||
| 57 | |||
| 58 | === Ubuntu / communal support === | ||
| 59 | |||
| 60 | * Clinics can optionally connect patients to additional support services (follow-ups, reminders, care programs) so care becomes more consistent, not one-time. |