Automate your Google Calendar
Last modified by Amicus Wellness FLAGs Admin on 2025/12/17 12:34
This feature is for doctors, clinics, and hospitals that want to offer fast, WhatsApp-based appointment booking connected to the doctor’s/ clinic's or hospital's Google Calendar, with upfront payment to reduce missed appointments.
(a) The problem being addressed
Appointment booking is often slow and frustrating:
- Patients call or message many times before getting a slot
- Staff spend time checking calendars manually
- Patients forget appointments or change plans
- Clinics lose revenue due to no-shows
- Urgent cases don’t get triaged early, because the booking process is not smooth
(b) How Amicus solves it
Amicus turns appointment booking into a simple WhatsApp conversation:
Step 1: Check availability instantly
- The patient chats with the clinic’s WhatsApp chatbot
- The chatbot checks the doctor’s Google Calendar in real time
- Available time slots are offered immediately
Step 2: Confirm only after payment
Once the patient picks a slot, they are prompted to pay using:
- M-PESA
- Pesapal
- PayPal
- Only paid bookings are confirmed and reserved in the calendar
What happens next (important benefits)
- The patient receives confirmation and reminders
- The clinic gets a clean schedule with fewer last-minute surprises
- If your clinic wants, the bot can collect a few basic pre-visit details (reason for visit / symptoms) to help triage and prepare better
(c) Value proposition (cost, convenience, collaboration, Ubuntu)
Cost & business value
- Clinics reduce lost time and income from missed appointments
- Upfront payment can lead to a major reduction in no-shows (because a paid slot is taken seriously)
- Staff workload reduces because availability checks are automated
Convenience
- Patients book in minutes on WhatsApp
- No back-and-forth calls, no long waiting, no confusion
Collaboration
- The doctor’s real calendar stays the “single source of truth”
- Admin staff can focus on patient care instead of repetitive scheduling work
Ubuntu / communal support
- Clinics can optionally connect patients to additional support services (follow-ups, reminders, care programs) so care becomes more consistent, not one-time.