Automate your Google Calendar

Last modified by Amicus Wellness FLAGs Admin on 2025/12/17 12:34

This feature is for doctors, clinics, and hospitals that want to offer fast, WhatsApp-based appointment booking connected to the doctor’s/ clinic's or hospital's Google Calendar, with upfront payment to reduce missed appointments.

(a) The problem being addressed

Appointment booking is often slow and frustrating:

  • Patients call or message many times before getting a slot
  • Staff spend time checking calendars manually
  • Patients forget appointments or change plans
  • Clinics lose revenue due to no-shows
  • Urgent cases don’t get triaged early, because the booking process is not smooth

(b) How Amicus solves it

Amicus turns appointment booking into a simple WhatsApp conversation:

Step 1: Check availability instantly

  • The patient chats with the clinic’s WhatsApp chatbot
  • The chatbot checks the doctor’s Google Calendar in real time
  • Available time slots are offered immediately

Step 2: Confirm only after payment

  • Once the patient picks a slot, they are prompted to pay using:

    • M-PESA
    • Pesapal
    • PayPal
  • Only paid bookings are confirmed and reserved in the calendar

What happens next (important benefits)

  • The patient receives confirmation and reminders
  • The clinic gets a clean schedule with fewer last-minute surprises
  • If your clinic wants, the bot can collect a few basic pre-visit details (reason for visit / symptoms) to help triage and prepare better

(c) Value proposition (cost, convenience, collaboration, Ubuntu)

Cost & business value

  • Clinics reduce lost time and income from missed appointments
  • Upfront payment can lead to a major reduction in no-shows (because a paid slot is taken seriously)
  • Staff workload reduces because availability checks are automated

Convenience

  • Patients book in minutes on WhatsApp
  • No back-and-forth calls, no long waiting, no confusion

Collaboration

  • The doctor’s real calendar stays the “single source of truth”
  • Admin staff can focus on patient care instead of repetitive scheduling work

Ubuntu / communal support

  • Clinics can optionally connect patients to additional support services (follow-ups, reminders, care programs) so care becomes more consistent, not one-time.